Terms of Service
PacForm - US EPR & CAA Reports Terms of Service
Last Updated: May 28, 2026
1. Acceptance of Terms
By installing and using PacForm - US EPR & CAA Reports ("the App"), provided by Merchard, LLC ("we," "us," or "our"), you agree to these Terms of Service. The App is provided strictly as a B2B service for Shopify merchants.
2. Description of Service
PacForm provides tools to help merchants calculate and configure packaging weights for U.S. Extended Producer Responsibility (EPR) and the Corporate Transparency Act / Clean Air Act (CAA) compliance. The Free Tier allows manual configuration, and the Premium Tier ($49/year) unlocks automated CSV export functionality.
3. Billing and Subscriptions
All payments for the Premium Tier are processed directly through Shopify's unified billing system. By upgrading, you agree to Shopify's billing terms. You may cancel your subscription at any time by uninstalling the app or managing your subscription within the Shopify Admin.
4. No Legal or Compliance Guarantee
PacForm is a software tool designed solely to assist with packaging weight calculations and data formatting. Merchard, LLC is not a legal, accounting, or compliance firm. While we strive for accuracy in our calculations and exports, the ultimate responsibility for verifying data and ensuring full compliance with U.S. EPR, CAA, or any other state/federal regulations rests solely with the merchant. Merchard, LLC is not liable for any fines, penalties, audits, or compliance failures incurred by your business.
5. Limitation of Liability
To the maximum extent permitted by law, Merchard, LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the App, including but not limited to data loss, compliance penalties, or business interruption.
6. Termination
You may terminate this agreement at any time by uninstalling the App from your Shopify store. We reserve the right to terminate or suspend access to the App for any violation of these terms or Shopify's Acceptable Use Policy.
7. Contact Information
For any legal or support inquiries, please contact:
Email: [email protected]
Mailing Address:
Merchard, LLC
5900 BALCONES DR STE 100
AUSTIN, TX 78731

Privacy Policy
PacForm - US EPR & CAA Reports Privacy Policy
Last Updated: May 28, 2026
1. Information We Collect
When you install PacForm - US EPR & CAA Reports, operated by Merchard, LLC ("we," "us," or "our"), we automatically access certain types of information from your Shopify account:
Shop Information: Your store domain, email address, and localization settings.
Product Information: We access product and variant data (such as existing weights and SKUs) necessary to calculate and configure packaging weights for U.S. EPR & CAA compliance.
Customer Information: PacForm does not collect, store, or process personal identifiable information (PII) of your end customers. Our operations are strictly limited to product and packaging data.
2. How We Use Your Information
We use the collected information solely to provide and improve the PacForm service. This includes calculating packaging weights, enabling the Free Tier configuration UI, and processing CSV exports for Premium users.
3. Data Retention and Deletion
We retain your shop and product configuration data as long as the app is installed. If you uninstall PacForm from your Shopify admin, we will receive a webhook from Shopify and automatically purge your data from our systems within 30 days, in strict accordance with Shopify's data protection requirements.
4. Third-Party Services
Your data is processed securely via our hosting provider (Render). All billing and payment processing is handled natively by Shopify. We do not sell, rent, or share your data with third parties.
5. Contact Us
If you have questions about this Privacy Policy or wish to request data deletion, please contact us at:
Email: [email protected]
Mailing Address:
Merchard, LLC
5900 BALCONES DR STE 100
AUSTIN, TX 78731

# Privacy PolicyEffective Date: June 3, 2026This Privacy Policy explains how TipLogger handles information when you use the TipLogger mobile app.TipLogger is operated by Merchard, LLC.## OverviewTipLogger is designed to help tipped workers keep personal records of daily tips and export monthly PDF records.TipLogger is built to be privacy-focused and local-first. The app does not require an account, and your tip records are stored on your device.## Information You EnterYou may enter information such as:* Daily cash tips
* Daily card tips
* Tip-outs
* Shift dates
* Your name for PDF exportsThis information is used to display your records inside the app and generate PDF exports that you choose to create or share.## Local StorageTipLogger stores your tip records locally on your device.We do not operate a server that receives, stores, or processes your tip records.If you delete the app, your locally stored records may be deleted from your device unless your device or system settings preserve that data.## PDF Exports and SharingTipLogger allows you to generate PDF records from your tip entries.PDF exports are created on your device. When you choose to share, save, print, email, or otherwise export a PDF, that action is handled by Apple’s system share features and any apps or services you select.You are responsible for where you send or store exported PDFs.## PurchasesTipLogger may offer paid features through Apple In-App Purchase.Purchases are processed by Apple. TipLogger does not receive or store your full payment card information.## Data CollectionTipLogger does not sell your personal information.TipLogger does not use advertising trackers.TipLogger does not require account registration.TipLogger does not knowingly collect personal information from children.## Analytics, Crash Reporting, and Third-Party ServicesAs of the effective date above, TipLogger does not use third-party analytics, advertising SDKs, or tracking services.If this changes in a future version, this Privacy Policy and the App Store privacy details will be updated as required.## Tax, Legal, and Financial DisclaimerTipLogger creates personal tip records for recordkeeping. TipLogger does not provide tax, legal, accounting, or financial advice.TipLogger does not generate or submit official IRS forms.You should consult a qualified tax professional if you have questions about reporting tips, taxes, deductions, or legal requirements.## Your ChoicesBecause TipLogger stores records locally on your device, you can manage your data by editing or deleting records inside the app, or by deleting the app from your device.For questions or support requests, contact us at:[email protected]## Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. If we make changes, we will update the effective date above.## ContactIf you have questions about this Privacy Policy, contact:Merchard, LLC
[email protected]
merchard.com

# Terms of UseEffective Date: June 3, 2026These Terms of Use govern your use of the TipLogger mobile app.TipLogger is operated by Merchard, LLC.By using TipLogger, you agree to these Terms.## What TipLogger DoesTipLogger helps users record daily tips, tip-outs, monthly totals, and export PDF records for personal recordkeeping.TipLogger is intended for personal organization and recordkeeping only.## Not Tax, Legal, or Financial AdviceTipLogger does not provide tax, legal, accounting, or financial advice.TipLogger does not determine whether your tips qualify for any deduction, exemption, credit, or tax treatment.TipLogger does not generate, file, or submit official IRS forms or government documents.You are responsible for determining what information you need to keep, report, or provide to an employer, tax professional, or government agency.For tax or legal questions, consult a qualified professional.## No Guarantee of Tax OutcomeTipLogger is a recordkeeping tool. We do not guarantee any tax result, refund, deduction, exemption, audit outcome, or compliance outcome.You are responsible for verifying the accuracy of your entries and exported records.## Your DataTipLogger stores your tip records locally on your device.You are responsible for backing up your device and preserving any records you need.We are not responsible for lost data caused by device failure, app deletion, operating system issues, user error, or other events outside our control.## TipLogger ProTipLogger may offer paid features through Apple In-App Purchase.Paid features, pricing, subscription periods, renewals, cancellations, and refunds are managed by Apple through your Apple ID and App Store account settings.If TipLogger Pro is offered as a subscription, it will renew automatically unless canceled according to Apple’s subscription rules.## RefundsApp Store purchases and refunds are handled by Apple.To request a refund, use Apple’s official refund process through your Apple account.## Acceptable UseYou agree not to misuse the app, attempt to reverse engineer it, interfere with its operation, or use it for unlawful purposes.## Changes to the AppWe may update, modify, or discontinue features of TipLogger at any time.We may also update these Terms from time to time. Continued use of the app after changes means you accept the updated Terms.## Disclaimer of WarrantiesTipLogger is provided “as is” and “as available.”We do not warrant that the app will be error-free, uninterrupted, or suitable for every user’s specific needs.## Limitation of LiabilityTo the fullest extent permitted by law, Merchard, LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of TipLogger.## Apple TermsIf you downloaded TipLogger from the Apple App Store, your use of the app is also subject to Apple’s applicable terms, including Apple’s standard end user license agreement unless a separate custom license applies.## ContactFor questions about these Terms, contact:Merchard, LLC
[email protected]
merchard.com

# TipLogger SupportTipLogger is a simple tip recordkeeping app for tipped workers.Use TipLogger to log daily cash tips, card tips, and tip-outs, view monthly totals, and export monthly PDF records for personal recordkeeping.## Contact SupportNeed help?Email: [email protected]Please include:* Your device model
* Your iOS version
* A short description of the issue
* Screenshots if helpfulDo not send sensitive tax documents or private financial information unless requested.## Frequently Asked Questions### What is TipLogger?TipLogger is a daily tip recordkeeping app. It helps you track tips, tip-outs, monthly totals, and PDF exports.### Is TipLogger an official IRS app?No. TipLogger is not affiliated with the IRS or any government agency.### Does TipLogger create official IRS forms?No. TipLogger creates personal tip records for your own recordkeeping. It does not generate or submit official IRS forms.### Does TipLogger give tax advice?No. TipLogger does not provide tax, legal, accounting, or financial advice. For tax questions, contact a qualified tax professional.### Where is my data stored?Your tip records are stored locally on your device.### Do I need an account?No. TipLogger does not require an account.### How do I export a PDF?Open the Export tab, choose the month and year, then tap Export Monthly Tip Record. If this is your first export, you may be asked to enter your name for the PDF.### Why do I need to enter my name?Your name is used only on exported PDF records and is stored locally on your device.### Can I restore TipLogger Pro?Yes. Open the Pro or purchase screen in the app and tap Restore Purchases.### How do I cancel a subscription?Subscriptions are managed through your Apple ID settings in the App Store.### How do I request a refund?Refunds are handled by Apple through the App Store.## Privacy PolicyView our Privacy Policy here:merchard.com/#tiploggerpp## Terms of UseView our Terms of Use here:merchard.com/#tiploggertos

Terms of ServiceEffective Date: June 10, 2026These Terms of Service (“Terms”) govern your access to and use of all websites, applications, mobile apps, web apps, desktop apps, APIs, software products, digital products, subscriptions, reports, exports, tools, platforms, and related services owned, operated, distributed, or made available by Merchard, LLC (“Merchard,” “we,” “us,” or “our”) (collectively, the “Services”).By accessing, downloading, installing, purchasing, subscribing to, or using any Service, you agree to these Terms. If you do not agree, do not use the Services.1. ScopeThese Terms apply to all current and future Services offered by Merchard, regardless of how they are distributed or accessed, including through app stores, marketplaces, websites, direct downloads, third-party platforms, APIs, browsers, mobile devices, desktop devices, or any other method.Some Services may include product-specific notices, disclaimers, privacy notices, subscription terms, license terms, or acknowledgments. If product-specific terms conflict with these Terms, the product-specific terms control only for that Service.2. Our ServicesMerchard provides software tools that may help individuals or businesses record information, organize data, perform calculations, manage workflows, generate files, create reports, export records, automate tasks, or support personal, business, tax, financial, engineering, compliance, reporting, productivity, or operational activities.The Services are software tools only. The availability of a feature does not mean it is appropriate for your specific purpose, industry, jurisdiction, business, profession, client, regulator, agency, or legal obligation.3. No Professional AdviceMerchard is not a law firm, accounting firm, tax advisor, financial advisor, engineering firm, environmental consultant, compliance consultant, medical provider, insurance advisor, regulatory advisor, or licensed professional services provider.The Services do not provide legal, tax, accounting, financial, engineering, environmental, medical, insurance, compliance, regulatory, permitting, construction, employment, business, professional, or other expert advice.Any information, calculation, timer, measurement, estimate, classification, recommendation, output, report, export, template, summary, or generated content produced through the Services is provided for convenience, organization, recordkeeping, and informational purposes only.You are solely responsible for consulting qualified professionals before relying on the Services for any legal, tax, accounting, financial, engineering, environmental, medical, compliance, regulatory, permitting, professional, or business purpose.4. No Compliance, Filing, or Outcome GuaranteeSome Services may relate to regulated or high-stakes areas, including taxes, filings, compliance reports, business records, professional records, field testing, engineering records, financial records, government forms, agency submissions, or other regulated workflows.Merchard does not guarantee that any Service, feature, calculation, report, export, workflow, template, classification, timer, measurement, file, or output will satisfy any law, regulation, agency requirement, tax requirement, reporting requirement, audit requirement, professional standard, engineering standard, contract, client requirement, permitting requirement, filing requirement, marketplace rule, or compliance obligation.You are solely responsible for:* Determining whether a Service is appropriate for your intended use
* Verifying all data, calculations, assumptions, reports, exports, and outputs
* Confirming applicable laws, rules, regulations, standards, and requirements
* Consulting qualified professionals where appropriate
* Reviewing all outputs before relying on, filing, submitting, publishing, sending, or sharing them
* Maintaining required records
* Ensuring your own compliance with all applicable obligationsMerchard is not responsible for audits, penalties, fines, rejected filings, inaccurate records, incorrect tax treatment, lost deductions, compliance failures, permit denials, business losses, professional discipline, client disputes, legal claims, engineering errors, financial losses, reporting errors, or other outcomes arising from your use of or reliance on the Services.5. User Data and ResponsibilityYou are responsible for all information you enter, upload, import, connect, generate, store, share, submit, or export through the Services.You are solely responsible for the accuracy, completeness, legality, reliability, and suitability of your data and outputs.Merchard is not responsible for errors, losses, or outcomes caused by incorrect or incomplete user input, incorrect assumptions, device failure, operating system behavior, third-party platform behavior, connectivity issues, GPS inaccuracies, timer inaccuracies, measurement inaccuracies, calculation limitations, export formatting issues, software bugs, user error, outdated laws or regulations, or changes in platform, professional, legal, tax, compliance, or regulatory requirements.You should independently verify all information before relying on it.6. Storage, Backups, and Data LossSome Services may store data locally on your device. Other Services may store or process data using servers, hosting providers, third-party platforms, databases, cloud infrastructure, marketplace systems, or service providers.For locally stored data, you are responsible for backing up your device and preserving any records you need. Deleting an app, uninstalling software, clearing browser data, changing devices, disabling backups, reinstalling software, operating system changes, or device failure may result in data loss.For cloud-based, platform-based, or server-based Services, data availability may depend on third-party providers, account status, subscription status, connectivity, platform availability, service configuration, or retention rules.Merchard is not responsible for lost, corrupted, inaccessible, deleted, or unrecoverable data except where prohibited by law.7. Accounts and SecuritySome Services may require an account, login, installation, platform authorization, API connection, license key, subscription, or other access method.You are responsible for securing your accounts, devices, credentials, platform access, API keys, passwords, connected services, and all activity that occurs through them.8. Purchases, Subscriptions, Billing, and RefundsSome Services may be free, paid, subscription-based, usage-based, license-based, trial-based, or offered with optional premium features.Purchases, subscriptions, renewals, cancellations, refunds, taxes, billing intervals, platform fees, and payment processing may be handled by Merchard or by a third-party app store, marketplace, commerce platform, payment processor, software platform, distributor, or other provider.When you purchase or subscribe through a third-party platform, your purchase may also be governed by that platform’s terms, policies, billing rules, refund rules, cancellation process, and account settings.Unless otherwise stated, subscriptions may renew automatically until canceled through the applicable platform, account setting, billing portal, or cancellation method.Merchard does not control third-party billing systems and is not responsible for platform-managed refunds, payment failures, renewal notices, taxes, chargebacks, account restrictions, or cancellation procedures.9. Third-Party Platforms and ServicesThe Services may be distributed through, operate on, connect to, or rely on third-party platforms, marketplaces, operating systems, app stores, commerce platforms, payment processors, hosting providers, APIs, browsers, devices, databases, analytics tools, cloud providers, file storage providers, email providers, sharing tools, or other third-party services.Your use of third-party platforms or services is governed by their own terms and policies. Merchard is not responsible for third-party platforms, data handling, outages, fees, rules, review decisions, integrations, or changes that affect the Services.10. Acceptable UseYou agree not to:* Use the Services for unlawful, harmful, fraudulent, deceptive, abusive, or unauthorized purposes
* Violate any law, regulation, contract, professional duty, platform rule, or third-party right
* Misrepresent outputs from the Services as certified, approved, audited, filed, validated, guaranteed, or professionally reviewed by Merchard unless expressly stated in writing
* Use the Services to make false, misleading, or unsupported claims
* Interfere with, disrupt, overload, reverse engineer, decompile, scrape, attack, or compromise the Services
* Circumvent usage limits, subscriptions, billing systems, access controls, security features, or platform restrictions
* Upload or transmit malicious code, unlawful content, infringing content, or harmful data
* Use the Services in a way that creates legal, security, operational, reputational, or financial risk for Merchard or others11. Intellectual PropertyThe Services, including software, designs, interfaces, branding, trademarks, text, graphics, workflows, templates, documentation, and other materials, are owned by Merchard or its licensors and are protected by intellectual property laws.Subject to your compliance with these Terms, Merchard grants you a limited, revocable, non-exclusive, non-transferable license to use the applicable Service for its intended purpose.You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services except as expressly permitted by law or by written permission from Merchard.You retain ownership of information you enter into the Services, subject to the rights necessary for Merchard to operate, provide, support, secure, and improve the Services.12. User Content and OutputsYou are responsible for any content, records, reports, files, or other materials you create, upload, import, process, export, or share through the Services.You represent that you have the rights and permissions necessary to use, process, store, export, and share any content you provide through the Services.Merchard does not claim ownership of your user-generated content. However, you grant Merchard the rights necessary to provide, operate, maintain, secure, troubleshoot, and improve the Services, subject to our Privacy Policy and any applicable product-specific terms.13. Changes to the Services and TermsMerchard may update, modify, suspend, remove, limit, replace, or discontinue any Service or feature at any time. We may change pricing, subscription plans, usage limits, supported platforms, integrations, storage methods, export formats, or availability.We may update these Terms from time to time. When we do, we will update the effective date above. Continued use of the Services after updated Terms are posted means you accept the updated Terms.14. DisclaimersThe Services are provided “as is” and “as available.”To the fullest extent permitted by law, Merchard disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, compatibility, and suitability for any professional, legal, tax, accounting, financial, engineering, compliance, regulatory, medical, environmental, business, reporting, filing, permitting, or operational purpose.Merchard does not warrant that the Services will be uninterrupted, secure, error-free, accurate, complete, current, compatible with every device or platform, compliant with any law or regulation, or suitable for your specific needs.15. Limitation of LiabilityTo the fullest extent permitted by law, Merchard, LLC and its owners, officers, members, managers, employees, contractors, affiliates, vendors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, enhanced, or punitive damages, or for any loss of profits, revenue, business, data, records, goodwill, opportunities, tax benefits, compliance status, permits, approvals, filings, reports, professional outcomes, or business outcomes arising out of or related to your use of or inability to use the Services.This limitation applies whether the claim is based on warranty, contract, tort, negligence, strict liability, statute, or any other legal theory, even if Merchard has been advised of the possibility of such damages.To the fullest extent permitted by law, Merchard’s total liability for any claim arising out of or related to the Services will not exceed the greater of:* The amount you paid directly to Merchard for the specific Service giving rise to the claim during the twelve months before the claim arose; or
* One hundred dollars ($100).Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.16. IndemnificationYou agree to defend, indemnify, and hold harmless Merchard, LLC and its owners, officers, members, managers, employees, contractors, affiliates, vendors, licensors, and service providers from and against any claims, damages, losses, liabilities, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:* Your use of or reliance on the Services
* Your data, entries, uploads, imports, calculations, assumptions, reports, exports, submissions, or outputs
* Your violation of these Terms
* Your violation of any law, regulation, contract, professional duty, platform rule, or third-party right
* Any tax, legal, accounting, financial, engineering, environmental, medical, compliance, regulatory, business, permitting, reporting, filing, professional, or operational outcome connected to your use of the Services
* Any claim by a client, customer, employer, employee, contractor, agency, regulator, marketplace, platform, business partner, or third party arising from your use of the Services17. TerminationYou may stop using the Services at any time. You may also uninstall software, cancel subscriptions, close accounts, disconnect integrations, or terminate platform access through the applicable Service or third-party platform.Merchard may suspend, restrict, or terminate access to any Service if we believe you have violated these Terms, created risk, failed to pay required fees, misused the Services, violated platform rules, or used the Services unlawfully.Provisions relating to user responsibility, disclaimers, limitation of liability, indemnification, intellectual property, and governing law survive termination.18. Governing Law and DisputesThese Terms are governed by the laws of the State of Texas, without regard to conflict of law principles, except where applicable law requires otherwise.Before filing a claim, you agree to contact Merchard at [email protected] and attempt to resolve the dispute informally.Any dispute arising out of or related to these Terms or the Services will be handled in the state or federal courts located in Texas, unless applicable law requires a different forum.You and Merchard each waive the right to participate in a class action, class arbitration, or representative action to the fullest extent permitted by law.19. ContactFor questions about these Terms, contact:Merchard, LLC
5900 Balcones Dr Ste 100
Austin, TX 78731
Email: [email protected]
Website: merchard.com

Privacy PolicyEffective Date: June 10, 2026This Privacy Policy explains how Merchard, LLC ("Merchard," "Company," "we," "us," or "our") collects, uses, stores, shares, and protects information in connection with all websites, applications, mobile applications, web applications, desktop applications, browser tools, APIs, software products, digital products, platforms, services, reports, exports, subscriptions, and related features owned, operated, distributed, or made available by Merchard (collectively, the "Services").This Privacy Policy applies to all current and future Services offered by Merchard unless a separate privacy notice is provided for a specific Service.By using the Services, you agree to the practices described in this Privacy Policy.1. Scope of This Privacy PolicyThis Privacy Policy applies to Services distributed or made available through any method, including app stores, marketplaces, commerce platforms, websites, direct downloads, private links, software platforms, APIs, browsers, mobile devices, desktop environments, third-party integrations, or other distribution channels.Different Services may handle different types of information depending on their features, platforms, integrations, permissions, and user choices.A specific Service may provide additional privacy disclosures, in-app notices, permission prompts, marketplace disclosures, or platform-specific information. Those disclosures apply to the relevant Service in addition to this Privacy Policy.2. Information We May CollectDepending on the Service, we may collect or process the following categories of information.# Information You ProvideYou may provide information such as:- Name
- Email address
- Business name
- Store name
- Account information
- Contact information
- Billing-related information
- Support messages
- User settings
- Uploaded, imported, or entered records
- Notes, dates, labels, categories, descriptions, or custom fields
- Files, documents, reports, exports, images, or other user-generated content# Business and Operational InformationSome Services may process business or operational information, such as:- Product data
- SKU data
- Inventory data
- Packaging data
- Store configuration data
- Sales or order-related data where required by a Service
- Business records
- Compliance records
- Report settings
- Export settings
- Workflow configuration data# Professional, Financial, Tax, Compliance, or Regulated Workflow InformationSome Services may allow you to enter or process information related to professional, financial, tax, compliance, engineering, environmental, operational, reporting, filing, or regulated workflows.This may include information such as:- Financial records
- Tip records
- Tax-related records
- Field measurements
- GPS coordinates
- Job records
- Client or project labels
- Test records
- Compliance inputs
- Report data
- Calculations
- Generated summaries
- Exported filesWe process this information only as needed to provide the applicable Service and related functionality.# Device, Usage, and Technical InformationDepending on the Service, we may collect technical information such as:- Device type
- Operating system
- Browser type
- App version
- IP address
- Approximate location derived from IP address
- Log data
- Error reports
- Crash reports
- Performance data
- Usage events
- Date and time of access
- Referring pages
- Platform identifiers
- Subscription status
- License status
- Authentication or session information# Payment and Subscription InformationIf a Service offers paid features, we or a third-party payment provider, app store, marketplace, commerce platform, or billing processor may process payment and subscription information.Merchard generally does not receive or store your full payment card information when payments are processed by third-party providers.We may receive information such as:- Subscription status
- Purchase status
- Renewal status
- Plan type
- Billing platform
- Transaction identifiers
- Store or account identifiers
- Refund, cancellation, or payment status3. Local-First and On-Device ServicesSome Services are designed to store data locally on your device. For local-first Services, information you enter may remain on your device and may not be transmitted to Merchard servers.Local data may be used to display records, generate reports, create PDFs, run timers, calculate values, store settings, or provide app functionality.Depending on your device settings, locally stored data may be included in backups, cloud backups, device transfers, file exports, or other services controlled by you, your device provider, or your operating system.If you delete an app, uninstall software, clear browser storage, change devices, disable backups, or experience device failure, locally stored information may be lost.Because local-first data may not be accessible to Merchard, we may not be able to view, recover, export, correct, or delete that data for you.4. Cloud, Server, Platform, and Connected ServicesSome Services may use cloud infrastructure, servers, databases, hosting providers, APIs, third-party integrations, commerce platforms, app platforms, marketplaces, or other connected systems to provide functionality.For these Services, information may be transmitted to, stored by, or processed through Merchard systems or third-party service providers.We may use this information to operate the Service, authenticate access, process data, generate outputs, maintain subscriptions, provide support, improve reliability, secure the Service, comply with legal obligations, or enforce our Terms.5. Device PermissionsSome Services may request access to device or browser features. Depending on the Service, this may include:- Location
- Camera
- Photos or media
- Files or storage
- Notifications
- Microphone
- Contacts
- Calendar
- Bluetooth or nearby device features
- Motion or sensor data
- Live activities, widgets, timers, or background features
- Clipboard or sharing featuresPermissions are controlled by your device, browser, operating system, or platform. You may grant, deny, or revoke permissions through your settings.If you deny or revoke permissions, some features may not work as intended.6. Reports, Exports, Files, and SharingSome Services may allow you to generate, save, export, upload, download, email, print, submit, or share reports, PDFs, CSVs, spreadsheets, documents, images, summaries, records, or other files.Exports may be generated locally on your device or through a server, platform, or third-party service, depending on the applicable Service.When you choose to save, send, submit, upload, print, email, or share an export, that action may be handled by your device, operating system, browser, app store, marketplace, email provider, storage provider, messaging app, business platform, government portal, cloud service, or another third party selected by you.You are responsible for reviewing exported files and deciding where to store, submit, or share them.7. How We Use InformationWe may use information to:- Provide, operate, and maintain the Services
- Authenticate users or installations
- Store and display records
- Process user inputs
- Run calculations, timers, reports, exports, or workflows
- Generate files, documents, summaries, or outputs
- Process purchases, licenses, subscriptions, billing status, or access rights
- Provide customer support
- Respond to inquiries
- Debug errors and improve reliability
- Monitor security and prevent abuse
- Enforce our Terms of Service
- Comply with legal, tax, billing, accounting, platform, marketplace, or regulatory obligations
- Improve existing Services
- Develop new Services
- Analyze aggregate or de-identified usage trendsWe do not sell personal information.We do not use user-entered local-first app records for third-party advertising.8. How We Share InformationWe may share information in the following situations.# Service ProvidersWe may share information with vendors and service providers who help us operate the Services, such as hosting providers, infrastructure providers, payment processors, analytics providers, crash reporting providers, support tools, email providers, database providers, security providers, and other operational vendors.# Platforms and MarketplacesIf you access a Service through a third-party app store, marketplace, commerce platform, operating system, browser, payment provider, or distribution platform, certain information may be shared with or processed by that platform according to its own terms and privacy policy.# User-Directed SharingWe may share information when you choose to export, submit, email, upload, save, print, connect, publish, or share information through the Services.# Legal, Safety, and ComplianceWe may disclose information if we believe it is reasonably necessary to comply with law, legal process, platform requirements, tax obligations, billing obligations, security obligations, government requests, or to protect the rights, property, safety, or security of Merchard, users, third parties, or the public.# Business TransfersIf Merchard is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.# Aggregate or De-Identified InformationWe may use or share information that has been aggregated or de-identified so that it does not reasonably identify you.9. Third-Party ServicesThe Services may link to, integrate with, rely on, or allow you to interact with third-party websites, platforms, tools, APIs, marketplaces, app stores, payment providers, hosting providers, file storage services, email services, analytics providers, business platforms, or other services.Third-party services are governed by their own terms and privacy policies. Merchard is not responsible for the privacy, security, accuracy, availability, or practices of third-party services.10. Analytics, Crash Reporting, Logs, and DiagnosticsSome Services may use analytics, crash reporting, logging, diagnostic, or performance tools to understand usage, fix bugs, maintain security, and improve reliability.The specific tools used may vary by Service and may change over time.Where required by law or platform rules, we will disclose applicable analytics, tracking, diagnostic, or data collection practices in the relevant app store listing, marketplace listing, product documentation, in-app notice, consent screen, or privacy disclosure.11. Cookies and Similar TechnologiesWeb-based Services may use cookies, local storage, pixels, session storage, device identifiers, or similar technologies to operate the Service, remember preferences, authenticate users, analyze usage, improve performance, prevent fraud, or support marketing.You can manage cookies through your browser settings. Blocking cookies may affect functionality.12. Data RetentionWe retain information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain security, support business operations, and comply with tax, accounting, billing, platform, or regulatory requirements.Retention periods vary depending on the Service, type of information, storage method, platform requirements, legal obligations, and user choices.For local-first Services, data may remain on your device until you delete it, delete the app, clear storage, erase your device, or modify system settings.For cloud-based, server-based, or platform-connected Services, information may remain in active systems, backups, logs, archives, or third-party platforms for a reasonable period after deletion, cancellation, uninstall, or account closure, unless a different retention period is required or permitted by law.13. Your Choices and ControlsDepending on the Service, you may be able to:- Edit or delete records inside the Service
- Delete an app from your device
- Clear browser storage
- Revoke device permissions
- Disconnect integrations
- Cancel subscriptions
- Uninstall platform apps
- Delete exported files from your own storage locations
- Request access, correction, deletion, or information about certain data
- Contact us for supportBecause some Services store data locally or through third-party platforms, Merchard may not always be able to access, recover, export, correct, or delete data directly.14. SecurityWe use reasonable administrative, technical, and organizational measures designed to protect information handled by the Services.No software, device, network, server, database, platform, storage system, API, or transmission method is completely secure.You are responsible for securing your devices, accounts, passwords, platform accounts, stores, credentials, backups, exported files, and third-party services you choose to use.15. Children’s PrivacyThe Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.Some Services may be intended only for adults, businesses, professionals, merchants, or users above a certain age. Product-specific age requirements may apply.16. International UsersMerchard is based in the United States. If you use the Services from outside the United States, information may be processed in the United States or other countries where Merchard or its service providers operate.Data protection laws in these locations may differ from those in your jurisdiction.17. Privacy RightsDepending on where you live, you may have certain privacy rights, such as the right to request access, correction, deletion, portability, restriction, objection, or information about how your personal information is handled.To make a privacy request, contact us at [email protected].We may need to verify your identity before responding. Certain information may be exempt from requests where permitted by law, such as information retained for legal, security, billing, accounting, platform, tax, dispute resolution, or operational purposes.18. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. When we do, we will update the effective date above.Your continued use of the Services after an updated Privacy Policy is posted means the updated Privacy Policy applies to your use of the Services.19. ContactFor questions about this Privacy Policy or to submit a privacy request, contact:Merchard, LLC
5900 Balcones Dr Ste 100
Austin, TX 78731
Email: [email protected]
Website: merchard.com